Privacy Policy

Welcome to Summit Custom Hub (“we”, “us”, or the “Platform”). This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, account services, online designer, checkout, and customer support.

If you do not agree with this Policy, please stop using the Services. Continued use means you acknowledge this Policy to the extent permitted by applicable law.

Account information: email address, name, company name (if provided), and other details you voluntarily submit when registering or updating your profile.

Transaction and fulfillment information: order references, shipping address and contact details (for delivery and after-sales), payment method type, and transaction identifiers returned by payment providers (we generally do not store full card numbers on our servers).

Design and content: logos, images, prompts, style selections, and other materials you upload or save in the designer for production and review.

Technical and log data: browser type, device metadata, IP address, timestamps, referring pages, and session cookies for security, reliability, and service improvement.

Communications: content you send us via email or support channels, including attachments when applicable.

Provide the Services: account management, template browsing, saving design projects, checkout, production coordination, and shipment notifications.

Customer support: respond to inquiries, handle returns or disputes, and send service-related notices.

Security and compliance: fraud prevention, risk controls, audits, and legal obligations.

Product improvement: aggregated or de-identified analytics where feasible.

Where required, we may process information for additional purposes based on your consent or legal grounds applicable in your jurisdiction.

We use cookies or similar technologies to maintain sessions, remember language preferences, protect accounts, and measure basic traffic. You can control cookies through browser settings; some features may not work if cookies are disabled.

We do not sell your personal information. We may share data with processors and partners strictly as needed to operate the Services—such as payment providers, logistics carriers, cloud hosting, and email delivery—or when required by law, valid legal process, or to protect rights and safety. In a merger or asset transfer, information may be transferred subject to continued protection commitments where applicable.

If data is transferred across borders due to infrastructure or payment routing, we use appropriate safeguards as required by applicable law (for example, contractual clauses) and work to maintain a consistent level of protection.

We retain information only as long as necessary for the purposes described in this Policy and to meet legal, tax, or dispute-resolution requirements. After that, we delete, anonymize, or isolate the data.

We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure. Please protect your password and account credentials.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, or withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority where available. Contact us using the email below and we will respond within a reasonable timeframe.

The Services are primarily intended for business buyers and users with full legal capacity. If you are a minor, use the Services only with guardian guidance. If you believe we collected information from a child without appropriate consent, please contact us.

We may update this Policy from time to time. We will post the revised version with an updated effective date. For material changes, we may provide additional notice on the site or by email where appropriate.

Questions, requests, or complaints about this Policy or our data practices: admin@sum-mit.cn.

Effective date: 2026-05-07.